Do Employers have to put up with unreasonable barrages of AI driven complaints?
No, according to the FWC in Wibmer v Fujifilm Data Management Solutions Pty Ltd, where they found that an employee’s persistent and escalating use of AI generated complaints in response to a resolved bullying issue rendered the employment relationship untenable. Critically FWC recognised that whilst employees are entitled to raise and pursue concerns, an obsessive and unreasonable refusal to accept outcomes — particularly when coupled with dishonesty — can justify dismissal because there is no longer the mutual trust and confidence in the employment relationship.
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